Why Choose Us

​

 We understand that catastrophes can happen to anyone at any time and can require an immediate response. No matter the size or extent of the damage, CSG is committed to delivering a quick and seamless response.

​

• We will walk customers through every step of the insurance claims process.

• We deliver premium quality restoration backed by our 100% workmanship guarantee.

• Restore any damage to its original working condition, no matter the cause of damage

​

AVAILABILITY

We understand that damage can

strike at any time, which is why the

CSG‘s rapid response team are

available to take your call 24/7.

Critical support, clear communication

and on-the-spot expertise are available

around the clock to ensure your

safety and comfort.

​

CUSTOMER SERVICE

We build strong, long-lasting

relationships with our customers

built on years of understanding

exactly what our customers want.

Clear and continuous communication,

reliability and transparency are what

enable us to deliver the highest

standard of customer service.

​

SPEED & TRANSPARENCY

Our 24/7 support team ensures a

quick response with ongoing

communication, so you understand

the entire process of the project.

Clear communication is a priority at CSG, and our crew is always ready to help with any of your concerns.

​

PROJECT MANAGEMENT & CUSTOMER SERVICE TECHNOLOGY

The ability of our established customer care team to work closely with our supervisors and estimators has proved beneficial in the delivery of all projects. From scoping and assessment through job closure, our excellent team culture means we are committed to exceeding the industry norms regarding a claim life cycle, KPIs, and customer satisfaction. Our advanced job management software allows us to handle large claims over a wide geographical area. Our commitment to quality and efficiency is evident through our strong customer satisfaction rating.